Light Kit For The Last Jedi Porg 75230

Thank you for visiting and shopping at LIGHTAILING.Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

Following are the terms and conditions that constitute our Shipping Policy. If your question isn't listed or answered here, head on over to “Contact Us”ask for help.

Shipping Program Rules

New Shipping Policy on 2020:

For any orders of $49.00 or more, you can enjoy Free Standard Shipping.

For orders of $259.00 or more, you can enjoy Free DHL/EMS Express.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.The shipping e-mail you receive will contain a tracking number for your package. Within 48 hours of shipment, you can go to the 4PX Tracking Service's website or DHL /EMS website to track your package.

Frequently Asked Questions on Shipping

 1.What Is Shipping Insurance?

Shipping Insurance offers superior protection and safety for your valuable items during international delivery. We'll reship your parcel immediately at no extra charge if it's reported lost or damaged.

 2.When Will My Order Ship?

Receiving Time = Processing Time + Shipping Time

Processing: Usually 3-5working days , Peak season 7-10 days

Before we ship your order, we have to prepare your products, do strict quality-control tests and carefully package the items. The time it takes to prepare your items for shipping is separate from the delivery time. Hope you could understand us.

Most orders ship within 3-5 business days of purchase. Shipping times may vary due to availability of merchandise. Orders are not shipped on the weekends or holidays.

3.Will I Have To Pay International Taxes And Duties?

There always no extra Custom fee. But the recipient will be fully responsible for the charges if there is any. Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. This is just a general guideline and you should contact your customs office for specific amounts and percentages.

We cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages.

4.Verification Of Shipping

When placing your order, please make sure that you use the billing address and contact information as it appears on your credit statement. In the event that your information does not match exactly what your credit card has on file, your order may be held pending verification. This may require us to contact your directly. When specifying shipping address information, be sure to check that the zip code, city and state are correct. If according to delivery service's records, this information does not match their records, we may have to contact you to update this information and this may delay your order.

5.Do You Ship To PO BOX(APO/FPO/DPO)Address?

Generally speaking, we don't support this kind of service. But currently, we could only ship to P.O. Boxes and military addresses (APO, FPO) address via standard shipping.

So please provide us with the most up-to-date, accurate and detailed shipping information with your phone number for the shipping. Your cooperation will be much appreciated. All parcels will be held for picking up if cannot be signed or delivered. If an item is returned because it was not deliverable due to an incorrect address, customer will have to be responsible for both the shipping and return charges.

 6.Tracking

The tracking of your parcel is online traceable. After your order is shipped out, a confirmation email with online tracking number and link will be sent to you. The tracking number will be valid for your check within 48 hours after you receive the email. You can also sign into your account to track your order or you can also contact our customer team to ask for help.

We sincerely suggest you add us to your email list so that you can get confirmation about your order from us. And remember to check your SPAM/JUNK folder if you do not receive a reply in 3 days.If you have any questions about the shipping of your order, please feel free to contact us.

 7.Wrong Or Faulty Item I Received.

If you check that there is a fault with an item or wrong item you have received, please let us know straight away through our customer service team. Please include as many details including the photos as possible about the order and the problem with the items and we will find a decent way to solve this for you.

8.Missing Any Items In My Order.

As different arrivals of the items, sometimes we don't send all items you've ordered at the same time, so some of your items will be arriving separately. There is an email saying if your items sent separately. So first check your email box and if there are any doubts, please feel easy to contact us.

9.You Could Choose Express Shipping If It Is Urgent

We are happy to provide our customers with express shipping service. However, there are additional costs to consider before choosing this option. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. We recommend contacting your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

10.How to tracking my order ?

(1) Standard Shipping

17TRACK:https://www.17track.net/en

Please enter your tracking number and select the carrier of 4PX/Yunexpress/Yanwen

(2) DHL/EMS

DHL:https://www.dhl.com/en.html

17TRACK: https://www.17track.net/en

Please enter your tracking number and select the carrier of DHL/EMS

Shipment: Shipping Costs and Methods

Welcome to the LIGHTAILING Frequently Asked Question Page. Here you can find answers to some of our most questions. If your question isn't listed or answered here, please head on " contact us " and we will reply to your email within 12 hours.

What about the Lightailing Light Kit?

Bring magical shine to your LEGO® model. This highly detailed LEGO® model is a spectacle in itself, but when paired with our LEGO® lighting kit, this charming model comes alive, not only during the day but also at night. Lightailing provides an easy way for LEGO® fans to customize their models using LED lights. With detailed, step-by-step instructions books, anyone can light up their LEGO® set. Most Importantly, We offer a Two Year Warranty After-Sales Service for your purchase. If you choose Lightailing, We believe we can make your LEGO® world new vitality!

What should I pay attention to when start to install the lighting kit?

To finish your Lego sets first and then install the light kit 

The most important step: Testing the light first! Lightailing Light kit will add a protection bag on every parcel. However, some of the lighting kits maybe damage during transportation. If the light has some problem, please contact customer service on time.

Some tips for installation

Please make sure that the wire is hidden between two knobs of the plate, but not be pressed by the bricks directly. The wires can fit in between and underneath LEGO® pieces, plates and tiles providing they are laid correctly between the LEGO® studs. Do not forcefully join LEGO® together around cables, instead, ensure they are lying comfortably in between each stud, Hide the spare wire under the bricks. Remove the side of the street light brick, and hide the cables at the bottom of the building blocks. And LED plates are always installed on the ceiling.

What about the connect way and power supply?

Lightailing offers multiple lighting options. Package includes universal and special instructions, battery box and 1 matching USB connector, all packed in a new original box. Prepare the power bank or battery box ( Three AA/AAA Batteries)or USB Hub in advance, When you light up your building blocks, you should test the product to see if it works properly, and the power supply should be less than 5v to avoid burning. 

What should I do when the light not working?

We are so sorry to give you a bad experience with a broken light. however, Our product has a Two Year Warranty After-Sales Service for your purchase. Please free to contact our customer service, you can send messages to our email via support@lightailing.com.

Can my child play by himself?

Our products contain small parts that may represent a choking hazard for small children so that products are not intended to be used by children under six years old. We recommend that all children who use our products do so under adult supervision.

Which express service do you use?

-Small and medium items

We ship with a flat-rate to major worldwide destinations using International standard Shipping China Post Registered Air Mail or E-Packet. This international order usually takes between 10 - 25 days.

-Larger, heavier and sometimes when you combine multiple small orders, will be sent by DHL or similar premium courier depending on the country being your order is being shipped to, to ensure the reliable, quick and safe delivery of your high-value item. Delivery times using this express delivery will take 7 - 14 days plus processing time.

When do you ship the product after the payment?

Lightailing specializes in manufacturing high-quality lighting kits in China. Once your order is received, we aim to ship it out within three business days of receipt. After shipment, you will receive a shipping e-mail/SMS for your reference.

Receiving Time = Processing Time + Shipping Time

Processing: Usually 3-5 working days, Peak season 7-14 days

Before we ship your order, we have to prepare your products, do strict quality-control tests and carefully package the items. The time it takes to prepare your items for shipping is separate from the delivery time. Hope you could understand us.

Most orders ship within 3-5 business days of purchase. Shipping times may vary due to availability of merchandise. Orders are not shipped on the weekends or holidays.

Will I Have To Pay International Taxes And Duties?

There always no extra Custom fee. But the recipient will be fully responsible for the charges if there is any. Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. This is just a general guideline and you should contact your customs office for specific amounts and percentages.

We cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, on rare occasions custom agents may delay delivery of some packages.

Do You Ship To PO BOX(APO/FPO/DPO)Address?

Generally speaking, we don't support this kind of service. But currently, we could only ship to P.O. Boxes and military addresses (APO, FPO) address via standard shipping.

So please provide us with the most up-to-date, accurate and detailed shipping information with your phone number for the shipping. Your cooperation will be much appreciated. All parcels will be held for picking up if cannot be signed or delivered. If an item is returned because it was not deliverable due to an incorrect address, the customer will have to be responsible for both the shipping and return charges.

How to check the tracking information?

You will receive a confirmation e-mail from us when your order has been placed, and then you will receive a second e-mail once your order has shipped. The shipping e-mail you receive will contain a tracking number and order information for your package. Within 48 hours of shipment, you can go to the tracking service's website to track your package. Here is some tracking website like 17 Track, Tracking More, DHL and so on.

You can also check with our website " tracking shipping" page.

(1) Standard Shipping

17TRACK:https://www.17track.net/en

Please enter your tracking number and select the carrier of 4PX/YUNEXPRSSS

(2) DHL/EMS

DHL:https://www.dhl.com/en.html

17TRACK: https://www.17track.net/en

Please enter your tracking number and select the carrier of DHL/EMS.

How to Power Your Lights?

Lightailing light kit can be powered using a standard AA/AAA battery.

How Long Do The Lights Run For?

The Lightailing light kit will run time is dependent on battery and the number of light connected, like battery drain it will get dimmed till you recharge the battery or add a new battery.

Can I Connect Multiple Lighting Kits Using A Single Power Source?

Yes, It is one one of the advantage light kit, You can connect 4 light kits using a single power source. For that, you will need to connect the cable to the expansion board, next expansion board to the power source.

How Many Light Kits Can I Power Using A Single Power And Light My Own Customized Creation?

The Lightailing light kit has a feature to connect 4 different light kit to a single power source so that you can customize your creation. 

How to Find Right Light for My Lego?

Well, this depends on what you are looking for? But, Lightailing assure you wide range of light kit for Lego set and you can check out the products pictures and lighting effects, also lightailing gives you the choice of another brand Briksmax which have different features, price, and installation technique. 

What's the maximum number of lights I can connect to a single output?

Lightailing has a feature to connect twelve lights with a single output.

Are your light strips and boards waterproof?

No, It's not waterproof. Please keep it in a dry place.

Why do you use multiple sizes of connectors for your light strips and boards?

It depends on product design. We have six-port expansion broad, Eight port expansion broad, twelve port expansion broad. If the number of lights is small, we use a six-port expansion broad. We will decide the size of the connector according to the installation position of the light strip and expansion boards.

Lightailing Team.