Product

Bring magical shine to your LEGO® model. This highly detailed LEGO® model is a spectacle in itself, but when paired with our LEGO® lighting kit, this charming model comes alive, not only during the day but also at night. Lightailing provides an easy way for LEGO® fans to customize their models using LED lights. With detailed, step-by-step instructions books, anyone can light up their LEGO® set. Most Importantly, We offer a Two Year Warranty After-Sales Service for your purchase. If you choose Lightailing, We believe we can make your LEGO® world new vitality!

There are two type light kit for Lego set .

1.The light effect is differernt, Lightailing is lighter;

2.Their install methods are different; Briksmax is more flexible;

3, Wires material are different, Briksmax is thicker,and lightailing will better to hide the wires;

If you want to know more detailed, please free to contact us via email support@lightailing.com.

Well, this depends on what you are looking for? But, Lightailing assure you wide range of light kit for Lego set and you can check out the products pictures and lighting effects, also lightailing gives you the choice of another brand Briksmax which have different features, price, and installation technique.However, if you can't find your particular LEGO® set in our catalog, you can always recommend a set you would like us to build and we'll notify you once it becomes.

We are so sorry to give you a bad experience with a broken light. however, Our product has a Two Year Warranty After-Sales Service for your purchase. Please check with our Replacement Help Page.

We offers multiple lighting options. Package includes universal and special instructions, battery box and 1 matching USB connector, all packed in a new original box. Prepare the power bank or battery box ( Three AA/AAA Batteries)or USB Hub in advance, When you light up your building blocks, you should test the product to see if it works properly, and the power supply should be less than 5v to avoid burning. 

Our light kit will run time is dependent on battery and number of light connected, like battery drain it will get dimmed till you recharge the battery or add a new battery.

Yes, It is one one of the advantage light kit, You can connect 4 light kits using a single power source. For that, you will need to connect the cable to expansion board, next expansion board to the power source.

The lightailing light kit has a feature to connect 4 different light kit to a single power source so that you can customize your creation.

No, It's not waterproof. Please keep it in a dry place.

It is depend on product design. We have six port expansion broad, Eight port expansion broad,twelve port expansion broad.If the number of lights is small, we use a six-port expansion broad. We will decide the size of the connector according to the installation position of the light strip and expansion boards.

Our products contain small parts that may represent a choking hazard for small children so that products are not intended to be used by children under six years old. We recommend that all children who use our products do so under adult supervision.

Installation

 Finish your Lego sets first and then install the light kit !

The most important step: Testing the light first! Lightailing Light kit will add a protection bag on every parcel. However, some of the lighting kits maybe damage during transportation. If the light has some problem, please contact customer service on time.

Some tips for installation

Please make sure that the wire is hidden between two knobs of the plate, but not be pressed by the bricks directly. The wires can fit in between and underneath LEGO® pieces, plates and tiles providing they are laid correctly between the LEGO® studs. Do not forcefully join LEGO® together around cables, instead, ensure they are lying comfortably in between each stud, Hide the spare wire under the bricks. Remove the side of the street light brick, and hide the cables at the bottom of the building blocks. And LED plates are always installed on the ceiling.

Yes, we have plan to make more installation video for our light kit, you can check with our Youtube channel or Installation Video Page.

No, We will include the instruction manual on the parcel ,so you can follow our step-by-step Instruction Book and you'll find an easier way to make a huge upgrade to your favorite Lego set. All our kits are plug and play - no electronics knowledge needed!

Shipping

You will receive a confirmation e-mail from us when your order has been placed, and then you will receive a second e-mail once your order has shipped. The shipping e-mail you receive will contain a tracking number and order information for your package. Within 48 hours of shipment, you can go to the tracking service's website to track your package. Here is some tracking website like 17 Track, Tracking More, DHL and so on.

You can also check with our website " tracking shipping" page.

(1) Standard Shipping

17TRACK:https://www.17track.net/en

Please enter your tracking number and select the carrier of 4PX/YUNEXPRSSS/YANWEN

(2) DHL/EMS

DHL:https://www.dhl.com/en.html

17TRACK: https://www.17track.net/en

Please enter your tracking number and select the carrier of DHL/EMS.

Lightailing specializes in manufacturing high-quality lighting kits in China. Once your order is received, we aim to ship it out within three business days of receipt. After shipment, you will receive a shipping e-mail/SMS for your reference.

Receiving Time = Processing Time + Shipping Time

Processing: Usually 3-5 working days, Peak season 7-14 days

Before we ship your order, we have to prepare your products, do strict quality-control tests and carefully package the items. The time it takes to prepare your items for shipping is separate from the delivery time. Hope you could understand us.

Most orders ship within 3-5 business days of purchase. Shipping times may vary due to availability of merchandise. Orders are not shipped on the weekends or holidays.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-14 days. Delivery details will be provided in your confirmation email.

Generally speaking, we don't support this kind of service. But currently, we could only ship to P.O. Boxes and military addresses (APO, FPO) address via standard shipping.

So please provide us with the most up-to-date, accurate and detailed shipping information with your phone number for the shipping. Your cooperation will be much appreciated. All parcels will be held for picking up if cannot be signed or delivered. If an item is returned because it was not deliverable due to an incorrect address, the customer will have to be responsible for both the shipping and return charges.

There always no extra Custom fee. But the recipient will be fully responsible for the charges if there is any. Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. This is just a general guideline and you should contact your customs office for specific amounts and percentages.

 

We cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, on rare occasions custom agents may delay delivery of some packages.

-Small and medium items

We ship with a flat-rate to major worldwide destinations using International standard Shipping China Post Registered Air Mail or E-Packet. This international order usually takes between 25 - 40 days.

-Larger, heavier and sometimes when you combine multiple small orders, will be sent by DHL or similar premium courier depending on the country being your order is being shipped to, to ensure the reliable, quick and safe delivery of your high-value item. Delivery times using this express delivery will take 7 - 14 days plus processing time.

When placing your order, please make sure that you use the billing address and contact information as it appears on your credit statement. In the event that your information does not match exactly what your credit card has on file, your order may be held pending verification. This may require us to contact your directly. When specifying shipping address information, be sure to check that the zip code, city and state are correct. If according to delivery service's records, this information does not match their records, we may have to contact you to update this information and this may delay your order.

Shipping Insurance offers superior protection and safety for your valuable items during international delivery. We'll reship your parcel immediately at no extra charge if it's reported lost or damaged.

Ruturn & Refund

(1). If your order has not been shipped, you can contact us via support@lightailing.com or contact us page on our website for a full refund or replace products.(If you want to cancel the order, it is important to be done before shipment).

(2). We will not agree cancel order, if your order has already been shipped. You may refuse to sign it once the package arrived but please make sure to return the package in it's original condition (unused and unopened) to us. We will refund you the price of product(The shipping charges you should bear it for the responsibility of yours).

 

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help,please check Ruturn & Rufund Policy Page.

1.Please contact us via 'contact us' page on our website and we will give you a response within 24 hours (Mon to Fri9:00am to 6:00pm, business days).

Note: Defective items may be exchanged within 15 days of order delivered or need repair within two year, We recommend customers to keep the original packaging of the order until the items are found to be in good (unused) condition. Our customer support staffs may request that you send a picture or video to show the defect of the product and original packaging to research on and help you resolve any product or order related questions. Please use good lighting, and a close to medium distance, so that we can identify and verify the issue(s).

2.After received our reply, please send the return package to Our Return Office as we requested (if not ,any problem we will not responsible for it)

Other

You can contact us through our contact page! We will be happy to assist you.

Customer support

+86 020-37414262

Send a message

support@lightailing.com