Warranty & Support

Welcome to our Replacement Help Page,Please read the following instructions thoroughly before ask for replacement help.or you can also contact our customer service where one of our customer sales representatives will be glad to help you.

OUR WARRANTY & SERVICE

►Lightailing product enjoys a two years warranty from the date for sale.
►Briksmax product enjoys a one years warranty from the date for sale.

Step 1 :

Please provide your order number or email address.

Step 2 :

Please provide your Lego name and Lego number.

Step 3 :

Please provide your broken light kit of package number or instruction step.

Step 4 :

Please take some photos or video to show the situations you met

We’re really sorry to hear that something was broken from your light kits. We do our best to make every light set perfect and we take it very seriously when a faulty one sneaks through. Don’t worry though, our team will deal with this problem.